Shopping instructions

The actual use effect of this product is determined according to personal conditions, and it is not guaranteed that every user can enjoy the publicized effect. If you have any questions, please consult online customer service or contact us through email. The company reserves the right of final interpretation.

• about shipping method

Support cash on delivery + free freight + no reason to return or exchange goods due to quality problems! If you have any questions after receiving the goods, please contact us: At the same time, please attach your name, contact information and order number in the email, so that we can deal with it quickly and timely. I wish you a happy shopping!!!

• about delivery time

After the order is placed successfully, we will distribute the goods according to the order sequence. The distribution cycle is 3 working days, and the general delivery time is about 7 working days

• how to apply for return

Return and replacement due to quality: within 7 days from the date of receiving the goods, send an email to the after sales service center to: Customer service will accept your request within 1-3 working days after receiving the email.

• return and exchange process

Confirm receipt - apply for return and exchange - customer service registration processing - black cat pick-up - return and exchange commodity inspection - refund / exchange.

• please indicate the order number, name and telephone number for return and replacement.

• how to cancel an order

To cancel an order, you need to send an email to the after sales service center and indicate the relevant reasons. The email content should indicate your order number, name and telephone number.
Yunnan Pu'er tea industry Co., Ltd